Thank you for your interest in volunteering with First Step!

Unfortunately, due to COVID-19, First Step is unable to host volunteers on-site at this time. In order to keep our volunteers, staff, and survivors safe our program is currently on hold. We are taking this time to update many of our positions, policies, and procedures to provide our gracious volunteers with an even better experience once we get back to functioning normally!

Though we are unsure as to when we will be able to accept new, eager volunteers, there are others ways you can get involved and support First Step! Check out our Home Page to access our most up-to-date information or our Donations Page for ways to give.

If you have a particular skill, idea, or resources that you feel could benefit First Step during these unprecedented times, please do not hesitate to reach out to

To be contacted when our program reopens with information regarding the next steps to becoming an active volunteer please email

We hope you appreciate our transparency and understand our need to suspend the program. In the meantime, to learn more about your program, check out the information listed below:

Volunteer Options

Generally, volunteers at First Step fall into two categories:

  1. Consistent Volunteers
  2. Project Based Volunteers

Consistent Volunteers

Consistent Volunteers are volunteers who want to have direct contact with First Step clients and  engage with them on an ongoing basis.  Consistent Volunteers are asked to make a six (6) month commitment.  For most positions, you must be at least 18 years old.

Out of obligation to the clients we serve and our community stakeholders, we have a rigorous screening process that includes:

  • State and Federal criminal background checks,
  • Driving Records Check (if you will be required to drive for the agency, or on agency time),
  • Department of Health and Human Services child abuse and neglect check,
  • Interviews.

First Step will provide you with the foundational training you will need to be successful.  You must attend all training dates to be included.

Project-Based Volunteers

Project-Based Volunteers are individuals or groups that will not interact with clients on an ongoing basis.  These volunteers tend to do work in and around our offices to help improve the spaces or to provide a single event for the agency.  These events are usually self-scheduled with staff and program input.

This kind of volunteering does not require the complete training, background check, and interview process.

Volunteer Process

If you would like to volunteer on a consistent basis, here is some information that is going to be helpful:

  1. Pick which form of volunteering you want to pursue:
    1. Individual Volunteering
      1. Email stating your interest.
      2. After being contacted, you will schedule to attend an initial screening interview with the Community Services Advocate.
      3. If approved, you must attend training.  All training and orientations take place at First Step’s Karen Wilson Smithbauer Family Center, 4400 Venoy Rd, Wayne, MI 48184
    2. Project-Based Volunteering
      1. Email to discuss options and availability



You must attend all three days.

First Step offers a three consecutive  day (Friday, Saturday, Sunday) trauma-informed training that is mandatory for all consistent volunteers to complete. Each day includes 3 or more different topics that are necessary for working at First Step and with, or for, our clients. Each day is 8 hours long and will make you prepared for whatever role it is you take on as a volunteer at First Step.

Specialized Training

Some of our volunteer positions require specialized training. Prospective Childcare Volunteers (Nurturing) and Assault Response Advocates are required to attend specialized training. These trainings are embedded to the end of a full day training. Volunteers that are not required to attend the extra training will be dismissed early.